Credit Union hosts AC Connect advocacy events


As part of our ongoing efforts to implement feedback from our members and broaden the reach of our credit unions, we’re working to add more than 1,000 new volunteers to our Advisory Council. The Advisory Council (AC) is a group of dedicated credit union members leading the way in community outreach and bringing the credit union difference to our members and others who are interested.

We’ve been meeting with our volunteers by hosting AC Connect events across the state. These regional meetings allow us to collect feedback, answer questions and show what Civic can do for our members and the local government community. We are hosting more meetings through the rest of this year, so join us to find out more about becoming an advocate for your credit unions, and to hear from current volunteers about the impact of their work. 

About the Advisory Council

  • The Advisory Council is 600 volunteers strong
  • Volunteers are highly engaged and care deeply about and advocate for their credit union, members and local government employees
  • The AC represents the voices of 400,000+ credit union members, sharing candid feedback based on personal experiences and perspectives, as well as those from fellow members
  • Volunteers hear the latest developments on products and services and progress toward an independent credit union
  • The AC is asked to take an active role in co-creating the future of their credit union

At an AC Connect event in Greenville, North Carolina, member and volunteer Jasmine Smith speaks to the impact of the AC on her and her community: “It’s a been a great experience to let the community know what the [credit union] has to offer. It means a lot to me because I’m able to help others gain better access to resources and opportunities … it’s a pleasure to do that.”

Local government elected officials have joined us at each of our AC Connect events. Mayor Don Hardy of Kinston, North Carolina, shares why he’s excited about the future of our credit unions and emphasizes the importance of its collaboration with our communities.

To hear more about what’s going on with the credit unions and how you can help us spread the word, register for one of our December AC Connect events in Fayetteville, New Bern, Durham, Elizabeth City, or Rocky Mount, or join us virtually. 


It takes a village

It takes a village! That was a recurring sentiment at our first-quarter Partnership Meeting, hosted this week at the Civic Conference Center in downtown Raleigh. Read on for highlights! 

Local Connect - Smithfield

We were recently in Smithfield meeting with members and community leaders to continue discussing our June 2025 transition to serving our members independent of the SECU branch network. We were glad to host a diverse group of invested credit union and community members.

First official branch location - Asheville

We’ve secured our first official branch location, (aside from our headquarters in Raleigh), in Asheville at 275 Smokey Park Highway. With plans for more branches, these interactive centers prioritize guiding members in technology use for business, fostering digital comfort, and enabling cash deposits. We are close to announcing the next ones, so stay tuned!

Keep me posted!